Contact Us

Feel free to reach out to us at the Family YMCA. We value your input, questions, and feedback as we strive to create a vibrant and inclusive community for all. Whether you’re curious about our diverse range of programs, seeking membership information, or simply want to engage with like-minded individuals, our team is here to assist you. Through open communication, we aim to better understand your needs and ensure that your YMCA experience aligns with your expectations. 

Frequently Asked Questions

Please come into the Y and work with Welcome Desk staff to switch your membership type. We must have written notice to change membership types. 

You can apply for our Open Doors Scholarship program – the application is available on our website – just bring in the documentation and the front desk can set it up from there. 

Yes, you have 2 member passes per calendar year. 

You do not have to sign up for group exercise classes just show up! If you are wanting to sign up for programs you can register online or you can register at the welcome desk.  

Please go to our google form to cancel your membership  https://www.blackhawkymca.org/cancel/ 

Please work with front desk staff to restart your membership  

Welcome Desk staff will be happy to show you around the Y. Meeting members and staff is easy at the Y and we would be happy to help introduce to people with similar interests as you. 

Multiracial friends girls and guys having fun laughing drinking coffee tea in coffeehouse, happy diverse young people talking joking sitting together at cafe table, multicultural friendship concept